Standalone Call Recording For 1 - 8 SIP Channels or Extensions (Sense Lite)
Sense Lite is your first step into call recording.
It is plug & play with minimal set up. Start recording calls within minutes. Sense Lite captures inbound and outbound calls, keeping your communications compliant with GDPR,MIFIDII & PCI DSS regulations.
This is our entry level product that will introduce your business to Sense and, we trust, will help you to grow your business with the Sense Range. The product, using Sense Essentials, provides you with the ability to record all SIP calls in and out of your organisation. You can search for calls by dialled number, caller’s number, date and time length and any notes that you have added to the call (some of the fields can be customised in line with your need). All calls stored by the system are encrypted, cannot be tampered with, and are compliant with GDPR regulations. We believe that
this product will likely provide your business with the most cost-effective solution in terms of storing your calls in a compliant way.
If you are already on a hosted telephony platform but are unable to store your call recordings, Sense Lite is an ideal solution to give you compliant call recording without the worry and hassle of downloading your calls from your provider's platform. If you have more than 8 channels Retell can still help you - please contact us on the number below
Other features can also be added, such as PCI Credit Card compliance, which will enable your business to take credit payments in a compliant manner.
Let us help you to grow your business with our solutions
- Live Call Analytics which allow you to view and react to real time data from
all calls coming in and out of your business. It’s the perfect tool to get both a snapshot view of current communication activity and be able to quickly react to any situation.
- Optional PCI Credit Card Compliance to prevent fraud and theft, the PCI Security Standards Council states that a company taking credit card numbers must comply with data storage rules For customers who require PCI compliance please get in touch.
- Secure Encrypted Recordings - the protection of data is mission critical for every business. Our Sense range has been built to the highest security standards, not only making it compliant with regulation, but goes much further to protect
your data. End to end protection of your calls comes as standard with Sense, whatever the size of your business.
Summary of Features
- Can record from one to eight SIP trunks or extensions
- High quality automatic stereo recording for up to thousands of calls
- Records all SIP calls via trunk lines, compatible with all telephone systems
- Record IP Extensions (SIP)
- Compressed and encrypted recordings
- High quality stereo recording and playback
- If you are already on a hosted telephony platform but are unable to store your call recordings, Sense Lite is an ideal solution to give you compliant call recording without the worry and hassle of downloading your calls from your provider's platform. If you have more than 8 channels Retell can still help you - please contact us on the number below
- Easy to read user client user interface for quick search capability
- Stand alone or playback from any PC on the LAN
- Search by Caller ID (where presented) and individual DDI
- Search by dialled number, date, time, duration, channel and notes
- Live Channel wallboard feature
- Playback of Live calls
- English and German languages
- User management
- Recording rules based on call direction
- Recording rules based on extensions (Sip extensions only)
- 60,000 hours of recording capacity
- Sense Lite Box
- Pre-configured port mirror 4 port switch
- Keyboard and mouse
- USB drive with client software
- 2 x RJ45 network cables, 2 x Power supplies (Sense Lite box & mirror switch)
- You will need to have a suitable computer monitor available for initial setup of Sense Lite. Please select from the options above if you would like us to supply